"Assessing the Feasibility of Online Writing Support for Technical Writing Students"
In this project, I study the feasibility of creating online tutoring services for students enrolled in the technical writing service course. Blending user experience and service design methodologies, I surveyed and interviewed key stakeholders in order to design a digital studio that offers resources and services that best meet their needs. The 360 Digital Studio opened as a pilot study in Fall 2018 with myself as coordinator, another graduate student as assistant coordinator, and three undergraduate Professional & Technical Writing majors as interns.
Read my full dissertation.